Computer Repair Shop

Computer Repair Shop Basics

 

 

Many times, we go to a computer repair shop and don’t know what to expect.  Here are some suggestions on things you should do when visiting a computer repair shop.

 

Computer Repair Shop Basics:  Fill Out Your Paperwork Online

In most cases, you can fill out your paperwork online.  In fact, most computer repair shops now have online check-ins for you to sign in before you even visit the store.   This method of checking in, prior to your visit, allows you to avoid long lines and lengthy check-ins.  However, these methods of check-ins do come with their own problems.  Unfortunately, sometimes the systems don’t work properly or there are human errors when the paperwork is printed.  Whether or not you decide to use the online check-in systems, it’s always best to make sure you call ahead of time and let them know that you are on your way.  This will ensure that there are no surprises when you arrive.

 

Computer Repair Shop Basics:  Take All Your Cables

One of the things that most people tend to forget is their computer cables.  However, when you are getting a computer fixed, you should always bring your cables to the shop.  As a matter of fact, your computer may not get fixed if you don’t bring your cables to the shop.  In most cases, shops will carry most cables but, in some cases, they may not have the exact cable for your computer.  In other words, you should always be sure to bring your cables, just in case.  If you aren’t sure which cables you will need, then call the computer technician and ask him.

 

Computer Repair Shop Basics:  Ask for an Accurate Quote

In most cases, computer diagnostics are free.  However, sometimes computer diagnostics can cost anywhere from $25-$80.  It is extremely important that when you receive your computer diagnostic that you ask that each item is explained very clearly to you.  Misunderstandings with computer quotes occur all the time because of a lack of understanding.  Be sure to speak to your computer technician about each component that will be replaced and each labor charge.  Do not agree to any charges until each portion has been clarified.  In most cases, computer technicians are happy to discuss all portions of a quote and clarify it for you.

 

Computer Repair Shop Basics:  Ask for an Explanation of Repairs

Oftentimes, even if a quote has been given, the repairs may be different than the quote.  For example, a hard drive was quoted but the motherboard began showing signs of failure.  In this case, the computer technician may recommend a motherboard replacement.  As as a matter of fact, this scenario occurs frequently at shops.  In most cases, the computer technician explains exactly what the new repairs will be and how much they will cost.  However, if they do not, then you should definitely be sure to ask questions and request explanations of the repairs. 

 

Computer Repair Shop Basics:   Ask for an Explanation of Repair ETA

So many things get lost in translation during a computer repair.  One of these things is the estimated time of arrival for computer parts.  In fact, there seems to be tons of confusion in how long it will take computer parts to arrive.  In most cases, computer parts arrive in 3-7 business days.  However, some parts are travelling from overseas and can take up to 8 weeks to arrive.  If you aren’t sure how long it will take your computer parts to arrive, be sure to ask your computer technician.  The amount of time it takes your computer parts to arrive will determine how long it takes your computer repair to be completed.  For example, if your parts won’t arrive for 8 weeks, then you will likely not see your computer for 8.5 weeks.

  

Computer Repair Shop Basics:  Request Clarification of Warranty

One of the biggest arguments that clients like to make is that computer parts “should be covered under warranty”.  Unfortunately, most people like to say this MONTHS after the work has been completed.  But computer warranties do not work this way.  As a matter of fact, most computer repair warranties are only good for 30 days.  There are very few exceptions to this rule.  If you aren’t sure about the warranty behind your computer repair, then be sure to ask your computer technician.  I would highly recommend purchasing an extended warranty if one is available to you.  Most extended warranties can be extremely useful in the event of a manufacturer’s defect.

 

Computer Repair Shop Basics:  Choosing the Right Shop

Choosing the right shop is one of the most important factors of computer repair.  First, you want to make sure that they perform the types of repairs that you need.  For example, if you need an Apple repair store, make sure that you call ahead of time and verify that they repair Apple products.  Second, try to get a quote over the phone to verify that they don’t overcharge their clients.   If you can’t get a quote over the phone, then you may have to physically visit the store.  Third, try to find a store that is conveniently located close to you.  I like stores that are close to me so that I don’t have to travel very far to pick up my computers.

 

Computer Repair Shop Basics:  Choosing the Right Computer Technician

Of course, once you find a store, you’ll want to find the right computer technician.  In most cases, you’ll have several options since most stores have several technicians on duty.  It’s really important to find a computer technician that is friendly, knowledgeable, and affordable.  In most cases, you can find such a computer technician easily.  In fact, most computer technicians are fantastic at their job and you won’t need to look very far for a good one.

 

Computer Repair Shop

Do you need a computer repair shop near me?  DML Computer Repair offers amazing computer repair Colorado Springs CO, awesome computer repair service, and great computer technicians.  Looking for a computer repair shop near me?  No problem!  Call or visit today for your free computer diagnostics at computer repair places near me.

 

Author Information for Computer Repair Colorado Springs CO

Computer Repair Technician

De Landres

DML Computer Repair Technician | Data Recovery Expert | Software Expert | PC Articles Author

Author Quote:  “Google is your friend, not food”. ~De